LOGICO Privacy Policy

Please read the LOGICO privacy policy.

For our Terms and Conditions, please visit this link.

Who we are

We are SmartB UK Ltd, the sole distributor of the LOGICO learning game in the United Kingdom. Companies house no. 11298121, registered address 78 Ilsham Road, Torquay, TQ1 2HY. VAT no. GB295651270.

Our website address is: https://logicotoys.co.uk

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We are committed to ensuring that your privacy is protected and this Privacy Policy sets out how we gather, use and protect any information that you give to us when you use this website. We may make changes to this policy from time to time by updating this page, so please check back occasionally to ensure that you are happy. In dealing with your personal data, we will comply with relevant legislation in force in England and Wales. This policy is effective from 14th May 2018.

Depending on the type of contact we have with you (for example, whether you are registering with us to complete your order, or you’re just browsing) we might collect the following types of information:

  • Identification of your past and current visits by finding and using cookies residing on your machine.
  • Your name.
  • Your contact information including an email address.
  • Information obtained from your social media profiles registered with us.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.

Why do we collect personal information?

We endeavour to keep the amount of personal information we request to a minimum at all times. Any data that’s shared with us is used only to to deliver an expected service. We seek your consent to the processing of information about you. Consent for the purpose in which you supply your data will be determined by the situation in which you give this information. For example, if you register with us, you will necessarily be supplying us with information which we can use to deliver your order.

Understanding the types of personal information we collect

Depending on the the contact we have with you we may collect one or more of the following types of information:

  • Indirect Data
  • Direct Data
  • Social Media Data

Indirect information gathering

Indirect information gathering is done via the use of cookies. You can choose to accept or decline cookies from the website, www.logicotoys.co.uk. A cookie is a small file which is placed on your device when you visit a website. The file is added and the cookie helps analyse web traffic, or lets you know when you visit a particular page. Cookies help us to provide you with a better experience by tailoring the website operations to your needs and responding to you as an individual user, such as identifying the pages you find useful and the pages you do not.

Direct Information Gathering

Direct information gathering is done via registration records or cookies. When you make a purchase and register with us, there is a minimum amount of information required for the website to function and to deliver the expected service. For example, for us to be able to create a customer account we require personal information as means of identification, e.g. an email address and password. Some of the cookies we use are non-essential, but allow the website to be personalised to you, for example remembering your information when you come to login and thereby increase the efficiency of your next visit.

Social Media Data Gathering

Social media data gathering is done via technology we employ to help us identify when you may have encountered us through social media, or to send you targeted marketing messages relating to products we have to offer during your social media experience. The use of this technology does result in our holding your personal contact details and likes and dislikes. We do not categorise this information based on what the law describes as “sensitive personal data”. We do this automatically, however there is a facility for you to stop our processing of such data by managing your browser preferences.

Note also that third party cookies might be downloaded onto your device as a result of your use of this website. For example if you were to send information from this website to your social media account, your account may require the use of such cookies to enable this transfer to take place. These cookies are not under our control and we disclaim any responsibility for the acts of third party cookies.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and it does not identify you individually.

In no way does such a cookie give us access to your computer, or any information about you, other than the data you choose to share with us.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Visitor comments may be checked through an automated spam detection service.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How do we use the personal information we collect?

We use the information we collect to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • To manage promotional offers available to you, offered by us.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
  • We may use the information to customise the website according to your interests.

Other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Who do we share your personal information with?

We don’t share your personal information. We don’t sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required to by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.

How you can control your personal information

You have control over the information we collect from you, either based on your web browser setting controlling the use of cookies, or by seeking permission from you.

Depending on your individual settings, many web browsers automatically accept some cookies, but you can modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. 

You may choose to restrict the collection, or use of your personal information in the following ways:

  1. If you are asked to supply your personal information on this website, look for the box that you can click to indicate that you want the information to be used by us for direct marketing purposes.
  2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us via out contact form.

How do we keep your personal information secure?

We take personal data security seriously and have both physical, electronic and procedural safeguards in place to protect the confidentiality and security of any information transmitted to us.

To safeguard the information delivered to us electronically, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit/debit card number, name and address, which means that only we are able to decode your personal information. However, unfortunately, no data transmission over the Internet can be 100% secure. So whilst we will take all steps reasonably necessary to protect the security of your personal information, we cannot 100% guarantee it. Any information transmitted to our website is done at your own risk.

How to request or change the personal information we have stored

You have the right to request details of personal information which we hold about you under the relevant Data Protection legislation in force at the time. In the first instance we will happily provide a copy of the personal information we hold free of charge. However, subsequent requests may be subject to a small administration fee.

When requested, we will provide the following:

  • Confirm the personal data we hold about you
  • Provide any supporting materials required

If you believe that any information we are currently holding about you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.

Under the Rights of Rectification and Erasure (the right to be forgotten), you may ask us at any time to remove information you think is inaccurate or no longer necessary.

If you would like a copy of the information held about you, or to correct any personal information held, please write to us.

How to refine or unsubscribe from communications

You can choose to refine, or opt out of receiving marketing communications from us. If you’d like to refine the communications you receive then you can set your preferences by logging into your account

If you no longer want to hear from us, or you can click the ‘Unsubscribe’ link at the bottom of any email.

Dispatch & Delivery

Please note we are only able to deliver to UK postal addresses.

Where we have to make a delivery charge we aim to keep this as as low as possible.

For all orders there is a standard delivery charge of just £3.50. This excludes the LOGICO PRIMO full set bundle, where the cost of delivery is £5.99

Our standard delivery times are 2-3 working days. (excluding public holidays)

Guarantees and Returns

Faulty or incorrect Item or received the wrong Item? Let us know first at via out contact form, so we can resolve the issue for you.
You have the right to return the item(s) within 14 days of delivery. You can do so for any reason – even if you simply changed your mind.

If you would like to arrange for an item to be returned, drop us an email and one of our dedicated team member will advise on our free returns process.

We can only accept returns that are unused & in their original packaging.

You’ll need to return your item/s using our pre-paid service to qualify for Free Returns. If you use another service and pay for it, we will not be able to refund the cost of returning the item to us. 

Please make sure you obtain a proof of postage receipt from whoever you leave your return parcel with. If your return doesn’t reach us and you don’t have proof you sent it back to us we won’t be able to refund you.

TERMS AND CONDITIONS

Our Terms of Use, Competition, Community & Sale Policy

LOGICOtoys.co.uk Terms of Use

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and you warrant that all data provided by you is accurate and up to date. You are responsible for maintaining and promptly updating account information for accuracy and completeness.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. LOGICOtoys will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

The use of automated systems or software to extract data from this Website for commercial purposes, (‘screen scraping’) is prohibited without license.

Intellectual Property, Software and Content

SMARTB UK Ltd is the distributor of LOGICO PRIMO and LOGICO PICCOLO frames and card sets.

The intellectual property rights in all software and content made available to you on or through this Website remains the property of SMARTB UK Ltd and are protected by copyright laws and treaties around the world. All such rights are reserved by SMARTB UK Ltd. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by SMARTB UK Ltd or its licensors. LOGICO is a trade mark belonging to Finken-Verlag GmbH, Oberursel. No licence or consent is granted to you to use this mark in any way, and you agree not to use this mark or any marks which are colourably similar without the written permission of Finken-Verlag GmbH.

LOGICOtoys.co.uk Registration

LOGICOtoys.co.uk reserves the right to close an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery Charges notice for further information.

In order to contract with SMARTB UK Ltd you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. SMARTB UK Ltd retains the right to refuse any request made by you, and SMARTB UK Ltd reserves the right to close your SMARTB UK Ltd account at its sole discretion. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be LOGICOtoys.co.uk. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes. Please be aware that some of the goods sold through our Websites may not be suitable for children under 3 years of age, so please take extra care when purchasing goods as gifts, for under 3’s.

a. Our Contract

i. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved us and we have debited your credit or debit card.

b. Pricing and Availability

  1. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly where applicable and included in the ‘Total Cost’.

ii.The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

c. Payment

i. Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

Payments using Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

  • Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United KingdomGermanySwedenNorwayDenmarkFinlandAustria and the Netherlands.
  • Slice it: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, the United KingdomGermanySwedenNorwayDenmark and Finland.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law SMARTB UK Ltd and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect LOGICOtoys’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with LOGICOtoys.co.uk or SMARTB UK Ltd and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to LOGICOtoys.co.uk or SMARTB UK Ltd.

Indemnity

You agree to indemnify, defend and hold harmless SMARTB UK Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.v

Variation

SMARTB UK Ltd shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please let us know if you have any complaints or comments. If your dispute remains unresolved, you may be eligible to use the European Commission’s Online Dispute Resolution platform.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and SMARTB UK Ltd. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of SMARTB UK Ltd.

Any questions?

If you have questions about your personal data or our Privacy Policy, please contact us via email.